At Transurban we’re committed to providing transport solutions that improve the liveability and productivity of cities while also planning, designing, delivering and operating road networks in ways that align with the community.

Our sustainability strategy comprises three pillars: Be Good Neighbours, Use Less and Think Long Term. These guide activities across our business to help ensure we achieve meaningful outcomes for the community and other stakeholders.

To deliver our strategy and ensure effective sustainability governance, Transurban specifically commits to:

Health, Safety and Environment

  • Provide a healthy and safe environment for our employees, contactors, customers and the community and minimise environmental impacts

Diversity and inclusion

  • Maximise diversity within Transurban and encourage the same with our suppliers


  • Strive to advance reconciliation in Australia through the Reconciliation Action Planning process

Shared value

  • Partner with not-for-profit organisations to identify and pursue opportunities that help address key social or environmental issues related to transport

Community engagement and economic development

  • Thoroughly consult communities and other key stakeholders when planning and designing new projects and keep communities informed on their areas of interest
  • Seek to contribute to the social and economic health of communities where we operate by favouring local recruitment and procurement strategies

Customer experience

  • Make it easy for customers to use and understand our toll roads, offering choices to meet their individual need
  • Show we care about customers by listening to them, being transparent and flexible
  • Add value for customers by creating meaningful experiences that reflect what is important to them

Carbon neutrality

  • Work towards becoming a carbon-neutral organisation and meet our energy needs predominantly through renewable energy

Whole-of-life sustainability

  • Examine and challenge the way we plan, design, construct and operate assets to reduce their whole-of-life impact while maintaining or improving their economic performance including:
    • Reducing energy demand and embodied energy in materials
    • Minimising potable water use and beneficially reusing water
    • Avoiding where possible clearing of valued natural areas and offsetting where impacts are realised
    • Reducing the amount of materials used; favouring low impact materials
    • Avoiding, reducing, reusing and recycling wastes

Climate change

  • Identify and respond to climate change-related risks for new assets and regularly review risks for current assets and Transurban as a whole

Sustainable infrastructure funding

  • Advocate for fair and sustainable infrastructure funding models through thought leadership, research and public discussion

Technology and innovation

  • Prepare our infrastructure and the community for emerging technology including autonomous and electric vehicles

Sustainability performance benchmarking

Require all new or upgraded assets, and operating assets in the future, to achieve sustainability performance ratings that are at least one level above the minimum from preeminent infrastructure sustainability rating organisations

Sustainable procurement

  • Advance our procurement practices to align with the International Guideline for Sustainable Procurement (ISO 20400)

Financial and risk management

  • Ensure fiscal and risk discipline to ensure we maximise benefits and deliver value to government partners, customers and other stakeholders

Sustainability Key Performance Indicators and targets

  • Establish and report on progress towards Transurban sustainability key performance indicators and targets

Sustainable Development Goals

  • Report on progress towards material Sustainable Development Goals in our annual sustainability report

UN Sustainable Development Goals relevant to this page